We collect and use personal information that you voluntarily provide to us on our Website including but not limited to your name, address, email address, telephone number or financial information, in the following circumstances:
We may automatically collect statistical or aggregate non-personal information about your interaction with our Website and our software.
Aggregate information is information that we collect about a group or category of products, services or customers that is not personally identifiable. This may include usage information about your computer, laptop, tablet, mobile phone or other electronic device and your activity using our Website. We may collect information including the Internet protocol (IP) addresses, browser type, internet service provider (ISP), pages that you access, referring/exit pages, operating system, resources that you access, date/time stamp and other interactions with our Website. This information can assist us in analyzing trends, providing statistical information and improving our Website.
If we link or associate any information gathered with personal information we treat the combined information as personal information. Otherwise we use and disclose information collected solely by passive means in aggregate form or in a non-personally identifiable form. We may collect, use and disclose non-personal information for any purpose. Where, according to local law, IP addresses and the like are considered personal information, then we treat it as such.
Like the vast majority of website providers, we use various common Internet technologies, such as cookies and web beacons, to collect details about your interactions with our Website. We only collect aggregate information, such as, for example, traffic data, logs and other communication data, whether this is required for our own contractual purposes or otherwise.
We use information that we collect about you or that you provide to us, including any personal information, in the following ways:
Once you have registered for the products we reserve the right to send you certain communications relating to the products, such as service announcements and administrative messages that are considered part of the product.
To a member of our group holding company and its subsidiaries and majority owned affiliates. This information helps us make your customer experience more seamless and efficient by allowing us to improve our marketing efforts to better target customer needs, streamline our processes and consolidate our backend business systems.
Direct or indirect contractors and service providers we occasionally use to support our business as may be required for example, to fulfill orders, conduct billing/credit card processing provide you with services or perform statistical analysis. Those service providers will be permitted to obtain only the personal information they need to deliver the service in accordance with our policies under confidentiality agreements and not for their own purposes.
Authorized partners, distributors and resellers to fulfill any terms under your licensing and service relationship with us and to provide you with local technical and customer support.
In the event (whether perspective or actual) of a merger, acquisition, or any form of sale of some or all of Distant Software assets, in which case personal information held by us about you and our customers will be among the assets transferred to the (prospective) buyer.
Comply with a law, court order, legal process or other legal obligation.
Protect the rights, property, or safety of Distant Software, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may disclose your non-private, aggregated or otherwise non-personal information that doesn’t identify you, to our partners or other third parties about how our customers, collectively, use our Website but we do not sell or share any information at the individual level.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You are also responsible for keeping your license information confidential. You may not share it with anyone.
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